Hourua: Who we are

Our Purpose is to make a positive impact for our communities by delivering trusted and innovative communications to our emergency services. We work with others – across the government and with our shareholders to turn our vision into reality.  

Our Values 
We embrace diversity and inclusion as this strengthen us, as individuals and as an organisation. Our values reflect our aspirations, for ourselves and for New Zealanders: 
·       bold and innovative, so that we understand how and when to take risks, learn from failures and build on successes
·       collaborative and challenging, so that we work with others, collaborating but also challenging them and ourselves
·       adaptable and focused, so that when the facts change, or customer priorities change, we don’t delay and we maintain our standards, and
·       passionate and ambitious, for our performance, for our people and for our Services and what they add to public safety in New Zealand.  

We believe in the importance of a trusted, professional, public service: our stewardship responsibilities embody kaitiakitanga; we work to support the Treaty partnership between the Crown and Māori; and we are transparent, objective, inclusive, collaborative, and fair in our dealings with others.